Business Analysis Services
Since 2010, SysGears has been rendering top-notch software development and IT consulting services for businesses worldwide. We have built a strong BA department, helping companies turn their business ideas into robust technical solutions that drive profits and foster sustainable growth. Whether you need full-cycle business analysis services or a dedicated BA to empower your in-house team, SysGears will facilitate seamless project delivery and pave the way toward long-term project success.
Why Business Analysis Is Vital For Your IT Project Success
Project Management Institute (PMI) reports that nearly $1 million is wasted every second by companies around the world due to ineffective business strategies. The absence of proper business planning may lead businesses into one of the following traps:
A product fails to resonate with its target audience
A project goes far over the budget and falls behind the schedule
The development outcomes drastically differ from the initial idea
The technical team does not understand stakeholders’ requirements
A chosen solution design does not align with the company’s business priorities
In contrast, empowering your project with high business acumen significantly improves schedule and budget adherence, as well as goal accomplishment rates. This is what SysGears can help you with. Partner with our BA team to ensure your software is relevant, competitive, and useful for your business. As part of our IT business analysis services, we will help you with the following:
Conduct thorough market and user research to ensure your software meets the needs of your target audience
Clearly define project objectives and boundaries for better budgeting and cost control throughout the SDLC
Identify, classify, and prioritize risks at early stages to minimize deviations from the original vision and avoid reworks
Create detailed specifications and facilitate regular communication between the stakeholders and the IT team
Conduct a technical feasibility assessment to create a solution design that fulfills the product’s functional and non-functional requirements
Doubting Whether Your Project Needs a BA?
Let’s Look At The Statistics
The PMI’s Pulse of Profession proves that organizations considering requirements management as their critical competency achieve much better project outcomes than companies with low levels of requirement management maturity.
Here is a list of improved performance indicators for projects with a high level of requirements management compared to those with a low level:
- Achievement of original business goals – improvement of 19 percentage points (65% vs. 46%)
- Completed on time – improvement of 25 percentage points (55% vs. 30%)
- Completed within budget – improvement of 23 percentage points (59% vs. 36%)
- Met established baseline – improvement of 30 percentage points (65% vs. 35%)
Explore A Full Spectrum of Our Business Analysis Services
SysGears provides a full spectrum of business analysis services, ensuring your product delivers tangible value and outshines competitors. Whether you plan a software development project or your initiative is already in full flow, our professional IT BA team will sharpen your business vision for long-term product success.
At SysGears, we apply proven techniques from the BABOK® to identify your business process bottlenecks and uncover the actual needs behind your project. Through structured stakeholder interviews, document reviews, regulatory analysis, and workflow modeling, our BAs build a complete picture of your goals, hidden challenges, and constraints. As a result, you get an actionable business requirements document (BRD) that connects your vision with your budget and timeline, outlines realistic scope, and keeps your project aligned from day one.
Market and Competitor Analysis
Your product does not exist in a vacuum. That is why we thoroughly study your niche and competition, not just to know what others are doing but to identify demand and better understand the needs of your target audience. Our business analysts use benchmarking, SWOT and root cause analysis to define a unique value proposition, improve product positioning, determine killer features, and maximize impact.
Product Concept Design
A seemingly clear product idea does not eliminate the risk of missing potential challenges or misinterpreting user needs, leading to costly reworks. Our business analysts validate your product vision, verify its market fit, estimate costs, evaluate risks, and develop actionable mitigation strategies using Structured Risk Analysis and Value Assessment techniques. The key deliverable of this phase is a product development strategy, which helps you avoid scope creep, stay within the pre-planned budget, and meet user expectations.
Software Requirements Specification (SRS) Development
Product development often involves multiple teams, technologies, and stakeholders, which is why having a single documented source of truth is a must. Our business analysts create detailed software requirements specifications that clearly document your product vision, functional and non-functional requirements, system architecture, and user interactions. This clarity ensures that everyone – from developers and designers to QA engineers – is on the same page, which removes ambiguities, minimizes communication silos, and ensures faster delivery.
Modeling and Wireframing
Visual thinking tools help explain complicated concepts in simple terms. Our BA team uses entity relationship diagrams, UML diagrams, process diagrams, flowcharts, and low-fidelity wireframes to bring your vision to life early – even before the development starts. Such practices improve cross-team collaboration, clarify requirements, align product vision, and speed up feedback loops.
SDLC Planning and Monitoring
SysGears’ BA experts plan and supervise software releases, ensuring requirement coverage, progress tracking, and timely risk management. We develop, refine, and prioritize the product backlog, supporting seamless collaboration within agile teams. Our team helps you continuously adapt your project to evolving market tendencies, new user requirements, and legal regulations while preventing scope creep and aligning development efforts with current business priorities.
Project Health Check
Our experts perform proactive project health checks, spotting latent and emerging risks to be eliminated before the release, which saves time and reduces the chance of budget overruns. We verify whether your current development workflows effectively meet your goals and further provide recommendations for improvement.
IT Product Ownership
We provide agile product ownership services, coordinating your project end to end and maximizing the business value of your product. Hire an expert product owner to refine a product vision, develop an effective delivery strategy, conduct market analysis, manage product backlog, and coordinate teamwork during every sprint. Our team ensures open communication, transparency, and continuous focus on your business goals.
BA consulting
We provide business analysis consulting services to help businesses of all sizes release their solutions on time, stay within a budget, and keep focus on both short-term and strategic goals. Our top-tier specialists develop a personalized approach to keep you informed on the constantly evolving business landscape and ensure your solution gives you a competitive edge.
Other Services
Can’t find the service that exactly fits your project needs? No worries, our business analysis and product ownership expertise goes far beyond what this page can cover. Contact us today to discuss how we can help you!
We Provide Business Analysis Services For All Business Types
SysGears is a trusted BA partner for companies of all sizes and domains. When embarking on the project, we carefully evaluate your business profile and study your goals – both short-term and strategic – to develop a tailored action plan that will effectively support your product development workflows.
Large Enterprises
- Providing BA consulting and audit services
- Validating your business idea against your strategic business goals
- Tracking the implementation of accessibility and compliance requirements
- Optimizing current business processes and fixing bottlenecks
- Digital transformation and tech stack consulting
SMBs
- Defining the project‘s business goals
- Creating BRD and user stories
- Delivering product wireframes and prototypes
- Prioritizing features for releases
- Providing product owner services
Startups
- Carrying out market research and competitor analysis
- Verifying project feasibility
- Defining the most critical features to be released first
- Preparing a product roadmap
- Facilitating the creation of a minimal viable product (MVP)
- Developing a go-to-market strategy
- Providing product launch assistance
Key deliverables
Needs and goals analysis:
Lean canvas
Business model
Problem definition canvas
Product vision board
SMART goals
Impact mapping
Business Objective model
Business and market analysis:
Domain research
Business concept map
Competitors review report
Business context diagram
Product vision and scope:
Story mapping
Software requirements specification
User stories & Acceptance criteria
Use cases
Data dictionary
Non-Functional requirements
Quality attribute scenarios
Architecture plan
Product management:
Prioritized Product backlog
Roadmap
Change management
Solution evaluation
User guide
Release notes
Visualization:
UML
BPMN
Data modelling
Wireframes
Featured Projects With BA Contribution
NAVBB: Business Process Automation Software
Animal Care
BI
NAVBB: Business Process Automation Software
We rendered business analysis services as part of the full-cycle development of the workflow automation solution for the North American Veterinary Blood Bank. Our BA thoroughly investigated the company’s internal business processes and conducted a comprehensive industry analysis to define killer features for the first release. Relying on in-depth user research, our specialist created detailed wireframes of key user flows and prototypes of the web app pages.
Impact: In the year since adopting the product, our client extended their presence to three more states.
Omni.day: All-In-One Platform For Freelance Business Management
SysGears developed a digital marketing hub for freelancers, enabling effective service presentation, in-depth business performance analysis, and better customer reach. During the discovery phase, our BA conducted market research, defined user persona, and analyzed their needs, which helped the development team to allocate resources wisely, ensure timely delivery, and create a product that resonates with its target audience.
Impact: Our business analysis services accelerated time-to-market by 25%.
Hospitality
Web
B2B
Construction
Active Link Software: Data Management System For Ground Disturbance Company
SysGears provided BA outstaffing services for the ground disturbance company that aimed to develop process optimization software for businesses in the field. We started with the AS-IS business process mapping and root cause analysis to formulate the optimization strategies. Our BA shaped the product vision, stated SMART business objectives, and identified the product KPIs. Having analyzed the product’s impact on the client’s business processes, we revised the overall solution logic, prioritized features for MVP, and created a backlog to speed up releases.
Impact: We helped our client reduce the operational bottlenecks by 25% and accelerate the average lifecycle of ground disturbance projects by 1.5 times.
Client Feedback
They went above and beyond to understand the vision, and foresaw implementation complexities well in advance.
Joseph Corey
Founder, Subspace
5.0
I am a start up company with a lot of moving pieces and SysGears has been able to assist me repeatedly in tasks outside our original scope of work.
Adam Watt
CEO & Founder, Active Link Software
5.0
Thanks to SysGears, we successfully launched our apps on the Apple and Google app stores. SysGears provided us with quality design suggestions, improving the usability of our product.
Tom Setzer
CTO, TotalSDS
5.0
Thanks to the efforts of the SysGears team, the company was able to launch a minimal viable product at the deadline. The team’s technological expertise played a big role in the success of the project.
Jennifer Harding
Director of Interoperability & Integration, Crisis Logic
5.0
The overall team was great, the culture of being helpful and going out of their way to make sure we were taken care off.
Sohrab Tellaie
Founder, omni.day
5.0
Since the initial engagement, SysGears’ team has been professional and responsive to client needs. They bring a personal touch to the project and have proven to be highly competent.
Adam Wood
Founder & CEO, CertifiedBy
5.0
Discover Our Rich Industry Expertise
Hire our seasoned BA experts to confidently navigate the software development lifecycle and make data-driven decisions!
How BA Services Impact Your Project Delivery
Make Informed Decisions
Professional business analysts from SysGears will help you exclude guesswork from your business planning; instead, we conduct holistic research and apply data-driven methodologies, enabling you to make smarter business choices. Our specialists examine the competitive landscape, market trends, and customer sentiment to ensure your product is relevant and valuable to its target audience.
Reduce Costs and Save Time
A BA defines clear business goals, extracts high-quality software requirements, and validates the product idea against market and customer demands. Proper planning gives you a complete view of your solution before the development kicks off, preventing under- or over-delivery and helping you allocate resources wisely.
Mitigate Risks Proactively
BA experts drill down into your project details, evaluating its feasibility from internal business and broader market perspectives. Seeing the big picture and understanding pain areas allows us to determine and combat the majority of prospective risks before the development starts.
Get Control Over the Delivery Process
We carefully compile project documentation and help you fine-tune release workflows, ensuring outcomes are clear, measurable, and delivered on time. With a BA on board, you can think ahead and take timely actions to avoid scope creep, budget overruns, and delivery surprises.
Improve Client-Team Communication
Business analysts act as a single point of contact between the client and the development team, turning the client’s requirements into clear technical instructions. Our specialists ensure all parties remain aligned during the entire SDLC, delivering software that meets and even exceeds end users’ expectations.
Still thinking about skipping the business analysis stage?
Discover the case of our client’s losing $25.000 due to poor business planning:
https://next.sysgears.com/business/a-failure-story-of-an-uber-like-app/
Why Choose SysGears For Business Analysis Outsourcing
Business-First Approach
At SysGears, we do more than just capture what your business wants. Our agile BA team develops a subtle understanding of your business processes and creates a product vision that supports your tactical and strategic goals. We develop a comprehensive view of your solution, evaluating it from business, market, technical, and user perspectives to ensure it is viable, competitive, and ready to serve for a long time.
Rich Cross-Industry Expertise
SysGears renders BA services across multiple industries, including healthcare, fintech, and manufacturing. We provide business support to cutting-edge tech projects involving artificial intelligence, machine learning, big data, and other technologies. Our experts ensure that the software effectively solves the intended business tasks and meets industry-specific requirements, reducing risks and maximizing product success.
Process Transparency
SysGears leverages time-tested business analysis workflows that facilitate quick problem solving, foster clear communication, and eliminate confusion. We ensure full confidentiality and comprehensive data protection by signing a suite of documents that includes NDA and IP Rights Agreement. Our BAs initiate regular retrospective meetings and feedback sessions to make sure you remain on the same page with your IT team.
Personalized Service
We recognize every business as unique and build our processes to effectively address the arising challenges you face. Our business experts consider your demands, expectations, and desired implementation time to plan and execute your project efficiently and ensure high-quality outcomes. We combine long-term experience with out-of-the-box thinking to spot opportunities and empower your product’s potential.
We Offer Flexible Cooperation Models
In addition to project management, design, and QA, business analysis is a critical part of our end-to-end software development services. Our business analysts join the project early on and accompany every SDLC stage – from product discovery through software engineering – to ensure your solution aligns with your business goals, matches the market, and satisfies the expectations of your target audience.
Have an in-house software development team but lack BA experts on board? Hire dedicated business analysts from SysGears who will quickly adapt to your project pace and seamlessly integrate with your workflows. From feasibility checks to backlog management, our specialists will fine-tune delivery processes, ensuring all team members are aligned and business objectives remain in focus.
Business Analysis As a Service (BAaaS)
Need a business analyst to delegate certain BA activities on your project? Tap into our BAaaS services to hire a seasoned BA on-demand. Our expert can help you validate your product vision, gather requirements, conduct market research, or design the product concept. A BAaaS model is a perfect fit for startups and smaller projects, as it requires less financial investment than building an in-house team or hiring a dedicated specialist full-time.
“Business analysis is where robust system design begins. At SysGears, we ensure that every technical decision taken by your IT team has a clear business goal behind it. Our business analysts help you lay a foundation for long-term product success – by shaping a clear vision, defining essential requirements, prioritizing features, and building actionable risk mitigation strategies. We bring together industry best practices, an analytical mindset, and the power of business data to make your product deliver value from day one.”
Alex Rybalka
Head of BA / PM Department
Business Analysis Tools We Use
Business Analysis & System Design Techniques
Standards for organizing information and project planning
UML
BPMN 2.0
ERD
BRD
FRD
SRS
Requirements & Workflow Management Tools
Platforms for documenting requirements, managing tasks, and tracking progress
Jira
Confluence
Notion
Wrike
Asana
Trello
Monday.com
Wireframing, Design, and Prototyping Tools
Platforms for visualizing user flows and system interfaces
Figma
Adobe XD
Zeplin
Balsamiq
InVision
Draw.io
Lucidchart
Collaboration & Communication Platforms
Tools for team and client communication and collaboration
Slack
Microsoft Teams
Google Workspace
Zoom
Project Management & Documentation Tools
Platforms for project management, execution, and stakeholder alignment
Miro
Atlassian Suite
Google Workspace
ClickUp
Additional Tech Stack
Technical stack and tools business analysts often employ in their work
REST APIs
Swagger
Postman
SQL/No-SQL DBMS
How We Deliver Our Business Analysis Services
Understanding the Project
First, we need to get a general idea behind your project, including preliminary goals and challenges you aim to address with your solution. Then, we identify the main project stakeholders and clarify their expectations through interviews. This helps us set the right priorities from the beginning and tailor a product development strategy to your unique needs.
Product Discovery
Building an impactful solution that fits the niche and ramps your revenue is hardly possible without in-depth research. We meticulously examine your market and competition to check your idea feasibility, verifying that your product can satisfy the demand and resonate with your target audience. As a result, you get a vision and scope document, which further underpins the entire development process. It details the product’s high-level goals, business requirements and context, as well as project scope and limitations.
Planning
During this stage, we identify the features to be developed or improved, select the tech stack, and conduct preliminary cost and workforce estimates. Our BAs outline potential risks and ways to mitigate them before they affect the product quality. We establish communication strategies and channels, ensuring transparency and clarity throughout the entire lifecycle.
Requirements Elicitation and Analysis
Our experts gather, analyze, and document functional and non-functional requirements to be further prioritized during each sprint planning. We ensure the solution’s requirements are consistent and understandable, reducing the risk of errors during development, ensuring regulatory compliance, and maximizing the product’s business value.
Based on the product outline and requirements collected, we assist designers in creating wireframes and prototypes, enabling you to see how effectively your product will support your business processes. Building a prototype before developing an actual application allows us to test visual design ideas, user interactions, and app logic, which saves time, reduces expenses, and increases productivity.
Compiling Project Documentation
Our skillful business analysts prepare necessary project documentation that defines requirements and structures development processes, ensuring team alignment and supporting seamless releases. The set and number of documents depends on the project scope and may include BRD, FRD, SRS, user story maps, user guides, product backlogs, and many more.
Solution Engineering
Our BA team works closely with software engineers and QA experts, managing and prioritizing the backlog, tracking progress, and gathering client feedback. We act as a liaison between clients and technical experts, transforming business ideas into technical specifications and vice versa. Business analysts help anticipate and reduce potential points of contention, introduce timely modifications, and, at the same time, prevent project bloat.
Once your product reaches its target audience, we track user feedback and devise actionable strategies for continuous solution improvement. Our team monitors market dynamics and changing customer expectations, suggesting ways for solution upscaling to ensure its long-term profitability.
FAQ
What do business analysts do?
Business analysts are crucial in successful solution design, bridging the gap between your business requirements and technical implementation. We study your business and your niche from all angles through stakeholder interviews, market research, and competition analysis. Our BAs discover your business processes, current challenges, project expectations, and strategic goals to develop and refine software vision. Prior to development, we elicit and analyze solution requirements, define the project scope, determine critical features, and estimate costs, time, and resources necessary for successful product delivery. During the implementation stage, we manage and prioritize backlog tasks, track progress, and prepare reports, ensuring the decisions taken by the dev team align with your business goals.
Why do I need a business analyst?
If you have a product idea in your mind and don’t know where to start, be sure that our tech-savvy BA consultants will think it through and do everything for you. With our assistance, you can build a solid business model, anticipate risks, and take proactive actions for their mitigation. IT business analysis consulting allows you to avoid costly rebuilds and save time and money.
What is the difference between a business analyst and a product owner?
Though product owner and business analyst roles overlap in many ways, there is an essential difference between them. PO is responsible for overall product vision and a go-to-market strategy, often having the final say in release planning and management. BAs streamline solution development workflows, gather requirements, create project documentation, establish effective client-team communication, and more. SysGears provides both BA and product owner services, with our specialists dedicating their best efforts to maximize the value behind your project.
How do I choose a reliable BA partner for my software development project?
Before partnering with a business analysis company, make sure your prospective contractor meets the following criteria:
- A company has a proven track record of launched software projects involving business analysis
- You can access relevant client reviews on Clutch, Goodfirms, Upwork, or similar platforms
- You can schedule a call with a business analyst to evaluate their tech competence, critical thinking, problem-solving, and project management skills
- A company offers collaboration models that fit your project needs
SysGears is a trusted software development service provider with over 40 active projects, more than 350 satisfied clients worldwide, and a skilled BA team on board. Whether you need a full-cycle development team with BA services included or dedicated business analysts to empower your in-house team, SysGears is ready to address your challenges of any complexity.
How much do your business analysis services cost?
The cost of our IT business analysis services may vary depending on the chosen collaboration model, project complexity, BA team size, and vendor location (e.g., offshore and nearshore BA outsourcing companies usually charge less than the USA-based firms). We typically charge $35-$50 per hour for our business development services. Contact us using the form below or email info@sysgears.com, and we will schedule a call to discuss your needs in detail!
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